E-Commerce Return Rate Statistics in Sao Tome and Principe (2026)

Despite the positive growth, logistical challenges and limited infrastructure influence the return process, with an average return cost of USD 3.50 per order. This efficiency helps maintain a balanced return rate, minimizing financial losses for retailers. As e-commerce continues to expand, local businesses are increasingly adopting digital payment methods and improving delivery services, which are likely to further reduce return costs and enhance customer experience in the coming years.